ORDER FAQ

  • What’s your Minimum order?

    Our minimum order is 5PCS.
  • How can I get a sample? And what’s your sample policy?

    If you just need similar sample for quality evaluation, we can send our catalog or brochure to you directly.
    If you need a sample according to your actual sample, Please send your actual sample to us, We can make one and send to you.
    If you need sample of your own design, Please provide the infomations with below details included:

    1> Material
    2> Dimension
    3> Parameters
    4> Technics / special requiremnet.

    With above information, we will advise quotation for your approval. Upon receipt of your confirmation, we would process sample immediately. Normal products takes around 7 days, others 10~15 days if more technics is requested. Then we send actual sample out if scanned copy was approved ok.
    According to our sample policy, the freight should be afforded by customers. So a collect account is needed before that if you have any cooperated courier.
  • What's your price term?

    The term is EXW, not include freight or any extra charge.

    For more term, please contact us, Thanks.
  • What forms of payment do you accept?

    We accept TT in advance.

    We are pleased to inform you that we accept a variety of payment methods to facilitate your transactions. We honor all major debit and credit cards issued in North America, including but not limited to:
    TT
    Mastercard
    Visa
    American Express (Amex)
    Discover
    PayPal

    For transactions exceeding $5,000 USD, we also accommodate payments via bank/wire transfers and cheques to provide additional convenience.
  • What shipping method you arrange usually?

    We can arrange shipment by expressing, air or Sea per customer requests.
    Sea shipment takes longest time but costs least, if your goods reach 1 CBM and your order is not so urgent, by sea would be the best choice.
    Air shipment cost higher than by sea, but it save much time. If the total weight of your goods over 45kg, by air is more economical.
    By courier is the speediest way. It cost higher than by air or sea, but the door to door service can save you much time, and you can track the shipment very easily and conveniently. If the good is under 45kg or in need urgently, we suggest this way.
  • How do I know if my orders have been processed?

    Our customer service representatives will call you or e-mail you a Performa Invoice after the order is entered into our computer.

    For rush orders, we will contact you as soon as we receive your orders to go through the details and confirm the price and ship date.
  • How to place an order?

    (1) New orders can be placed through e-mail, couriers, or fax with clear information of quantity, size, colors, and other specs, such as material, Dimension, Parameters, Technics / special requiremnet and so on, an existing samples would be best.

    (2) Repeat orders may be placed online, We keep a actual sample and detailed data of each item from first order. We give each regular customer a sole user name and password to login in our online order system. There you can place order and check if the order was received ok very conveniently.
  • What formats of graphic files can you open?

    We are able to open all common formats of graphic files, such as cdr, ai, psd,pdf, jpeg, gif, bmp, tiff, and more. And we can expand and compressed files such as zip and rar.
  • What is your normal production time?

    The normal production time is 7~14 days.
    Of course, different cases or products require different production time. Feel free to send the design for us to estimate. Rush service might be available under certain circumstances.
  • What types/styles of packaging do you offer?

    We offers an extended line of packaging options. Within these packaging lines, we also have an array of styles to serve all concerns and packaging needs you may have.

    Here are the lines of packaging we currently offer:

    Folding Carton
    Corrugated
    Rigid
    Bags
    Inserts
    Labels & Stickers

TECHNICAL FAQ

  • What are the characteristics of Twist Drill Bits?

    Twist drill bits are a type of cutting tool used to create round holes in materials such as wood, metal, plastic, and other materials.
    Spiral Flutes: These are helical grooves running along the length of the drill bit. They help in removing material (chips) from the hole being drilled and also aid in cooling the cutting surface.
    Cutting Edges: The tip of the drill bit typically has two cutting edges that do the actual drilling. These edges are angled to provide efficient cutting action.
    Point Angle: The angle at the tip of the drill bit, commonly 118 degrees or 135 degrees, which affects how the drill bit penetrates the material.
    Shank: The part of the drill bit that is held in the drill chuck. Shanks can be straight or tapered.
    Material: Twist drill bits can be made from various materials, including high-speed steel (HSS), cobalt steel, carbide, and others, depending on the application and material being drilled.
  • What are the types of End Milling Cutter?

    Flat-End Mill:
    Description: Features a flat cutting face.
    Use: Producing flat surfaces, slots, and contours.
    Ball Nose End Mill:
    Description: Has a hemispherical end.
    Use: Creating 3D shapes, contours, and rounded grooves.
    Corner Radius End Mill:
    Description: Combines features of flat-end and ball nose end mills with a rounded edge.
    Use: Reducing tool wear and machining fillets.
  • What are the Advantages of Twist Drill Bits?

    Twist drill bits have following several advantages: Versatility, Wide Range of Sizes, Efficient Material Removal, High Precision, Durability, Ease of Use, Cost-Effective, Heat Resistance, Variety of Coatings, Adaptability. These advantages make twist drill bits a reliable and essential tool for many drilling tasks, offering a combination of efficiency, precision, and durability.
  • What are the Applications of Twist Drill Bits?

    Twist drill bits are widely used in various industries and applications due to their versatility and effectiveness in drilling holes. Such as Woodworking, Metalworking, Construction, DIY and Home Improvement, Electronics, Aerospace, Medical, Jewelry Making, Manufacturing, Agriculture, Marine and more. Twist drill bits are essential tools in these applications due to their ability to create precise, clean, and consistent holes in a variety of materials.
  • What are the characteristics of Center Drill Bits ?

    Center drill bits, also known as combination drill and countersink bits, are specialized cutting tools used primarily to create starter holes and precisely located centers on workpieces. These holes are typically used as guide points for larger drill bits, ensuring accuracy and preventing the larger bits from wandering.
    Short Length: Center drill bits are shorter than standard twist drill bits, providing greater rigidity and reducing the chance of deflection.
    Combination Design: They combine a drill and a countersink in a single tool, typically featuring a pilot drill at the tip and a wider, conical countersink section.
    Conical Tip: The tip is designed to create a precise starting point, usually at a 60-degree angle, which matches the angle of most lathe centers.
    Material: Center drill bits are commonly made from high-speed steel (HSS) or carbide, providing durability and heat resistance.
  • What are the Advantages of Center Drill Bits ?

    Center drill bits offer following several advantages, particularly in precision machining and metalworking:
    1. Center drill bits create a small, precise starting point for larger drill bits.
    2. Center drill bits help in creating a small, centered hole that guides the larger bit, preventing it from wandering.
    3. Enhanced Stability.
    4. Extending larger drill bits lifespan and maintaining their sharpness for longer periods.
    5. Improving Hole Quality.
    5. Facilitating Subsequent Operations.
    7. Versatility.
    8. Cost Savings.
  • What are the Applications of Center Drill Bits ?

    Creating Center Holes: Used to create accurate center holes in workpieces that are going to be turned on a lathe. The center hole helps to mount the workpiece securely between the lathe centers.
    Starting Holes: Provides a starting point for larger drill bits when boring operations are performed on a lathe.
    Precision Drilling.
    Pilot Holes: Used to drill pilot holes for larger drill bits to ensure precise and accurate drilling, preventing larger bits from wandering.
    Countersinking: The conical section of the bit can create a countersink to accommodate the head of a screw or bolt.
    Setup Holes: Create precise setup holes on milling and machining workpieces to ensure accurate placement and alignment of subsequent machining operations.
    Fixture Making: Useful in making jigs and fixtures where precise hole placement is crucial.
    Marking Centers: Mark the center points for drilling in metalworking projects, ensuring that subsequent drilling operations are accurately positioned.
    Deburring: The conical countersink can also be used to deburr the edges of holes after drilling.
  • What are the characteristics of Indexable U Drills ?

    Indexable U drills are advanced cutting tools used in metalworking and machining for drilling operations. They incorporate replaceable cutting inserts made of carbide or other hard materials, which can be indexed (rotated or replaced) when they become worn.
    Here are the key features: Replaceable Inserts, Multiple Cutting Edges, High-Speed Performance, Coolant Through Design, Versatility, Standard Sizes and Customization.
  • What are the Advantages of Indexable U Drills ?

    Cost Efficiency: The replaceable insert design means that only the inserts need to be replaced when they become worn, rather than the entire drill. This significantly reduces tool costs over time.
    Improved Productivity: Quick and easy insert changes minimize machine downtime, enhancing productivity and efficiency in the machining process.
    Consistent Performance: Indexable inserts provide consistent cutting performance, ensuring high-quality results throughout the tool's lifespan.
    Material Flexibility: U drills can be used on a wide range of materials, including various metals and alloys, making them suitable for diverse applications in different industries.
    Reduced Inventory: Since the same body can be used with different inserts, the need for maintaining a large inventory of different drills is reduced.
    Precision and Accuracy: The design of indexable U drills allows for precise control over the drilling process, resulting in accurate hole sizes and better surface finishes.
    Heat Management: Internal coolant channels improve heat dissipation, reducing thermal damage to the workpiece and extending the life of both the inserts and the drill body.
  • What are the Applications of Indexable U Drills ?

    Automotive: Used for drilling engine blocks, transmission components, and other automotive parts.
    Aerospace: Suitable for drilling holes in high-strength aerospace materials.
    General Manufacturing: Used in various machining operations in manufacturing industries.
    Oil and Gas: Drilling components used in the oil and gas industry.
  • What are the characteristics of Flat-end Milling Cutter ?

    A flat-end milling cutter, also known as an end mill, is a type of cutting tool used in milling machines and machining centers. It is designed to perform a variety of milling operations, such as profiling, slotting, and contouring, with a flat cutting edge that allows for the creation of precise and flat surfaces.
    The primary characteristic of a flat-end milling cutter is its flat bottom edge, which allows for the creation of flat surfaces and sharp corners in the workpiece.
    The cutting edges of flat-end mills are typically helical, which helps in chip removal and provides a smoother cutting action.
    They are made from different materials, including high-speed steel (HSS), carbide, and cobalt, to suit various machining needs and materials.
    Many flat-end mills come with coatings such as titanium nitride (TiN), titanium carbonitride (TiCN), or aluminum titanium nitride (AlTiN) to enhance tool life and performance.
    They are available with different shank types, such as straight shanks and taper shanks, to fit various machine tool holders.
  • What are the Advantages of Flat-end Milling Cutter ?

    Versatility: Flat-end milling cutters can perform a wide range of milling operations, making them versatile tools in a machining shop.
    Precision: The flat cutting edge provides high precision in creating flat surfaces and sharp corners, essential for detailed and accurate machining tasks.
    Smooth Finish: Helical flutes and sharp cutting edges contribute to a smoother finish on the machined surfaces.
    Efficiency: The design allows for efficient material removal, improving productivity in milling operations.
    Customization: Available in various sizes and lengths, they can be selected or customized based on specific machining requirements.
  • What are the Applications of Flat-end Milling Cutter ?

    Slotting: Creating slots or grooves in the workpiece.
    Profiling: Milling complex shapes and contours.
    Face Milling: Producing flat surfaces on the workpiece.
    Plunging: Drilling operations where the end mill cuts vertically into the material.
    Pocketing: Removing material from within an enclosed area on the workpiece.
    Contour Milling: Creating intricate shapes and patterns on the workpiece.
  • What are the tips when using Flat-end Milling Cutter?

    Select Appropriate Tool: Choose the right material, size, and coating based on the workpiece material and the specific milling operation.
    Optimal Speed and Feed: Use the recommended cutting speeds and feed rates for the specific end mill and material to achieve the best results.
    Proper Tool Holding: Ensure the end mill is securely clamped in the tool holder to prevent vibration and achieve accurate machining.
    Coolant Use: Utilize appropriate coolants to reduce heat and prolong tool life, especially when machining hard materials.
  • What are the characteristics of Ball Nose End Mills ?

    Ball nose end mills, also known as ball end mills, are specialized cutting tools used in milling machines and machining centers for complex and detailed machining tasks. They have a hemispherical cutting tip, which makes them ideal for contouring, profiling, and 3D surface machining.
    The defining feature of ball nose end mills is their rounded, ball-shaped cutting end, which allows for smooth, curved cuts and contours.
    Like other end mills, ball nose end mills typically have helical flutes that aid in chip removal and provide smoother cutting action.
    They are made from high-speed steel (HSS), carbide, cobalt, and other materials to suit different machining requirements.
    These end mills often come with coatings such as titanium nitride (TiN), titanium carbonitride (TiCN), or aluminum titanium nitride (AlTiN) to enhance performance and extend tool life.
    Available in various shank types, including straight shanks and taper shanks, to fit different machine tool holders.
  • What are the Advantages of Ball Nose End Mills ?

    Smooth Contouring: The rounded tip is perfect for creating smooth, contoured surfaces, making them ideal for 3D machining and sculpting.
    Reduced Tool Marks: The geometry of ball nose end mills minimizes tool marks, resulting in a better surface finish.
    Versatility: Suitable for a wide range of materials and applications, including both roughing and finishing operations.
    Enhanced Tool Life: Coatings and the appropriate choice of material extend the tool life, especially when machining hard materials.
    Complex Geometries: Ideal for machining complex shapes, contours, and intricate details that are not possible with flat-end mills.
  • What are the Applications of Ball Nose End Mills ?

    3D Surface Milling: Used extensively in mold and die making, aerospace, automotive, and other industries for 3D contouring and surface machining.
    Profile Milling: Creating detailed profiles and complex geometries.
    Finishing Operations: Providing smooth finishes on contoured surfaces after roughing operations.
    Engraving: Ideal for detailed engraving tasks due to their precise cutting capability.
    Die Sinking: Used in die-sinking applications where precise and smooth contours are required.
    Complex Cavity Machining: Suitable for machining intricate cavities in molds and dies.
  • What are the tips when using Ball Nose End Mills?

    Select Appropriate Tool: Choose the right ball nose end mill based on the material and the specific milling task. Consider the diameter, length, and material of the end mill.
    Optimal Speed and Feed: Follow the recommended cutting speeds and feed rates for the specific end mill and material to achieve the best results.
    Proper Tool Holding: Ensure the ball nose end mill is securely clamped in the tool holder to prevent vibration and achieve accurate machining.
    Coolant Use: Utilize appropriate coolants to reduce heat and prolong tool life, especially when machining hard materials or performing extended cutting operations.
    Programming Considerations: When using CNC machines, take into account the tool path and programming strategies to optimize the performance of ball nose end mills and achieve the desired surface finish and contour accuracy.

  • What are the types of tapes?

    Classification by Material
    High-Speed Steel (HSS) Taps:

    Suitable for cutting steel, cast iron, and non-ferrous metals.
    Offers good wear resistance and toughness.
    Carbide Taps:

    Ideal for cutting hard and difficult-to-machine materials like stainless steel and titanium alloys.
    Provides high cutting speed and excellent wear resistance.
    Powder Metallurgy Taps:

    Offers performance between HSS and carbide, suitable for high-strength and high-hardness materials.

    Classification by Flute Design
    Straight Flute Taps:

    The most common type, suitable for most materials.
    Can be used for both through-holes and blind holes, but chip removal is not as efficient.
    Spiral Flute Taps:

    Ideal for threading blind holes, especially in soft metals like aluminum and copper.
    The spiral design helps with chip evacuation, preventing clogging.
    Spiral Point Taps:

    Also known as gun taps, best suited for through-holes.
    The spiral point pushes chips forward, allowing for high-efficiency threading.
  • What are the types of Drill Bits?

    By Material:
    High-Speed Steel (HSS) Drill Bits:

    Versatile and suitable for drilling into metal, wood, and plastic.
    Offers a good balance between cost and performance.
    Cobalt Drill Bits:

    Made from an alloy of cobalt and high-speed steel.
    Excellent for drilling hard metals like stainless steel and cast iron.
    Carbide Drill Bits:

    Extremely hard and wear-resistant.
    Ideal for drilling hard materials such as ceramics, composites, and hardened steel.
    Titanium-Coated Drill Bits:

    HSS bits coated with titanium nitride for increased hardness and longevity.
    Suitable for a variety of materials, but the coating can wear off over time.

    By Design:
    Twist Drill Bits.
    Center Drill Bits.
    Indexable U Drills.
    More...
  • What are the Advantages of Straight flute taps?

    Advantages
    Suitable for both through holes and blind holes, making them a general-purpose tap.
    The straight flute design provides greater rigidity compared to spiral flute taps, making them ideal for harder materials.
    Generally less expensive than more specialized taps like spiral flute or spiral point taps.
    Simpler design makes them easy to use in both hand tapping and machine tapping operations.
    Disadvantages
    Straight flute taps are less effective at evacuating chips compared to spiral flute taps. Chips tend to accumulate in the flutes, which can lead to clogging and potential tap breakage, especially in blind holes.
    May not provide as smooth a surface finish as spiral flute taps, particularly in softer materials.
  • What are the components of HSS tap?

    High-Speed Steel (HSS) taps are made from a special type of tool steel that is designed to withstand high temperatures and maintain sharpness under demanding conditions.
    The primary components of HSS taps include: Iron (Fe), Carbon (C), Chromium (Cr), Tungsten (W) and/or Molybdenum (Mo), Vanadium (V), Cobalt (Co) or Others(Such as Nickel (Ni), Manganese (Mn), Silicon (Si)).
  • What are the components of HSS-E tap?

    HSSE taps, made from High-Speed Steel with Cobalt, have a composition similar to HSS taps but with the addition of cobalt. This addition enhances their heat resistance and hardness, making them suitable for more demanding applications.
    A typical composition for a common type of HSSE (such as M42) might be:
    Iron (Fe): Balance
    Carbon (C): 1.0%
    Chromium (Cr): 4.0%
    Tungsten (W): 6.0%
    Molybdenum (Mo): 5.0%
    Vanadium (V): 1.5%
    Cobalt (Co): 8.0%
  • What materials is HSS tap applied to?

    HSS (High-Speed Steel) taps are versatile and suitable for a wide range of materials due to their hardness, toughness, and resistance to wear and heat. Such as: Mild Steel, Aluminum, Brass, Copper, Plastics, Cast Iron, Bronze, Magnesium, Zinc.
    While HSS taps are suitable for many materials, they may not be the best choice for very hard materials like hardened steel, stainless steel, or high-temperature alloys. For these materials, HSSE (High-Speed Steel with Cobalt) or carbide taps might be more appropriate due to their enhanced heat resistance and durability.
  • What materials is HSS-E tap applied to?

    HSSE (High-Speed Steel with Cobalt) taps are designed for more demanding applications and are suitable for harder and tougher materials due to their enhanced hardness and heat resistance. Such as: Stainless Steel, Titanium Alloys, Hardened Steel, Nickel Alloys, Tool Steel, Inconel and Other Superalloys, Heat-Resistant Alloys, High-Strength Low-Alloy (HSLA) Steel, Difficult-to-Machine Materials.
    HSSE taps are specifically designed for harder and more demanding materials where standard HSS taps might fail. They offer superior performance in terms of durability, heat resistance, and cutting ability, making them ideal for high-stress applications and tough materials.
  • In which industries is HSS-E tap used?

    HSSE taps are used in industries that require high performance and durability, such as:
    Aerospace Industry: Machining high-strength alloys and titanium components.
    Medical Industry: Creating threads in stainless steel and titanium for medical implants and devices.
    Automotive Industry: High-performance parts requiring precise and durable threading.
    Energy Sector: Machining components for turbines, power plants, and oil & gas exploration.
    Manufacturing: Precision engineering and tool making where superior hardness and heat resistance are required.
  • In which industries is HSS tap used?

    HSS taps are used in various industries and applications due to their versatility. Some common uses include:
    General Engineering: Creating threads in various components and assemblies.
    Automotive Industry: Machining parts like engine components and fasteners.
    Aerospace Industry: Fabricating lightweight and high-strength components.
    Electronics: Machining housings and heat sinks for electronic devices.
    Plumbing and HVAC: Tapping threads in fittings and connectors.
  • What are the characteristics of Spiral Flute Taps?

    A spiral flute tap is an advanced threading tool designed for efficient chip evacuation, particularly in blind hole applications.
    The defining feature of a spiral flute tap is its helical flutes, which resemble a screw thread. These flutes wrap around the body of the tap in a spiral pattern.
    The angle of the spiral flutes can vary, with common angles being 15°, 25°, or 40°. The choice of angle depends on the material being tapped and the desired chip evacuation.
    The cutting edges are formed along the spiral flutes, allowing the tap to cut threads efficiently while the flutes guide the chips out of the hole.
  • What are the Advantages of Spiral Flute Taps?

    The spiral design helps to lift and evacuate chips out of the hole, preventing clogging and reducing the risk of tap breakage. This is particularly beneficial in blind hole applications where chips cannot fall out the bottom.
    By effectively removing chips from the cutting area, spiral flute taps produce cleaner and more precise threads with a better surface finish.
    The spiral flutes reduce the cutting forces required, making the tapping process smoother and less likely to cause tool wear or breakage.
    Suitable for tapping both through holes and blind holes, especially in softer and medium-hard materials such as aluminum, brass, and some stainless steels.
  • What are the Applications of Spiral Flute Taps?

    Blind Holes: Particularly effective in blind hole applications where chips need to be evacuated upwards.
    Soft and Ductile Materials: Works well with materials that produce long, stringy chips like aluminum, copper, and plastics.
    Automated and Manual Tapping: Used in both CNC machines and manual tapping operations.
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